What we promise

At Espresso House, sustainability is embedded across every decision we make as a company. Our promise is that we’ll always take steps today, to secure a better tomorrow for our guests, our communities, our people, and our planet.

From Crop to Cup

Our passion for coffee is no secret. For us, coffee is not only about the perfectly brewed cup. It’s as much about the people who grow and nurture it, the coffee farmers.

In 2023, 100% of our coffee was verified by Enveritas, a third-party verifications of our coffee farms at no cost to smallholder farmers. We value long term relationships with our farmers and ensure we know where and how our coffee has been grown. Our green coffee buyer, Jonas Hult, visits a number of the farms from which we source coffee each year. Read our latest Sustainability Report to find out more.

We ensure we know where and how our coffee has been grown.

Our Coffee

We source the majority of our world-class, speciality coffee from South and Central America. However, when we come across fantastic beans from either Africa or Asia, you see them on our menu as a Seasonal Brew too!

In 2023, Espresso House Group sourced coffee from ten different countries, and we brewed over ten million cups of specialty graded drip coffee to our guests. To us, coffee is not only about the perfectly brewed cup. It's just as much about our coffee farmers, the people who grow and nurture it.

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We source the majority of our world-class, speciality coffee from South and Central America.

Our Footprint

In our business activities and, the choices we make across our value chain, we know we always have an impact on the planet. What we can measure, we can manage, and therefore our first step has been to measure the climate impact of our value chain.

To take responsibility and address the risks related to climate change, Espresso House Group has decided to set emission reduction targets in line with climate science. As a first step in this progress, in 2022, Espresso House made a commitment to set climate goals in line with the Science Based Target Initiative (SBTi). Our next step will be to develop the targets, define a pathway to reach that goal, and to integrate this in our new sustainability strategy, which will be published in 2024.

Read about our climate footprint and actions in our Sustainability Report.

We have decided to set emission reduction targets in line with climate science.

Animal Welfare

Cage-free Eggs

We are thrilled about increasing the variety of plant-based items available across our menu. Some of our products do contain meat and poultry products. We are concerned with the welfare of farm animals used in the company’s supply chain and committed to working with our suppliers to ensure that we live up to high standards of animal welfare. We have set a goal to ensure that 100% of our whole eggs and egg ingredients are produced from hens who live in a cage-free environment by 2025. By the end of 2022, 100% of our whole eggs met these criteria.

European Chicken Commitment

As part of our commitment to providing our guests with a great dining experience, we endorse the European Chicken Commitment (ECC).

We are increasing the variety of plant-based items available across our menu.

Interested in reading more?

During 2023, we've taken significant steps toward a greener, more responsible future for our people, guests, and the planet. This includes:

  • Brewing our employees’ future
  • Providing meaningful fika moments for our guests and local communities
  • Promoting ethical sourcing through our partnership with Enveritas
  • Expanding our plant-based offerings and reducing production scrap
  • Reducing our single-use plastic for both cups and food containers

Click below to dive into the full report.